1. Information We Collect
We may collect account data (name, email, business profile), store data (domain, currency, store settings), and technical usage data (IP address, browser type, and system logs).
2. How We Use Data
We use data to provide the service, manage accounts, deliver support, secure the platform, analyze performance, and comply with legal and regulatory obligations.
3. Cookies and Similar Technologies
We use cookies and similar technologies to improve user experience, remember preferences, measure performance, and deliver security features. You can manage cookies through your browser settings.
4. Data Sharing
We do not sell your personal data. We may share data with trusted service providers (such as hosting, analytics, and support tools) only as needed to operate the platform, or when legally required.
5. AI Assistants You Connect
If you connect your OrdersApps account to an AI assistant such as Claude (Anthropic) or ChatGPT (OpenAI), the assistant can read the store data you ask it about — orders (including your customers' names, phone numbers and addresses), products, customers, sales and settings — and make the changes you approve. That data is sent to the assistant's provider as part of your conversation and is handled under that provider's terms and privacy policy. OrdersApps never shares your password with the assistant. You can disconnect an assistant at any time from your dashboard (Apps & Integrations → Claude & ChatGPT); resetting your password disconnects every assistant.
6. Data Security
We apply reasonable technical and organizational measures to protect data against unauthorized access, alteration, or loss. However, no electronic transmission or storage method is absolutely secure.
7. Data Retention
We retain data for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
8. Your Rights
Subject to applicable laws (including GDPR where applicable), you may have rights to access, correct, delete, or restrict processing of your data, as well as rights to object or request data portability.
9. Contact
For privacy-related questions, you can contact us at: info@ordersapps.com